Coronavirus (COVID-19) Statement

Face to face classroom courses back up and running with covid secure procedures in place

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Training Terms

1. Payment is required at time of booking to confirm place on the course.
2. Full Refund within four weeks notice of start of course. 50% refund within two weeks notice of start of course. No refund within two weeks prior to the course starting.
3. Online courses are non refundable
4. No children or dependents should be brought along to the course.
5. Candidates are expected to behave in a respectful manner to both peers and trainer.
6. The trainer has the right ask you to leave the course without a refund if you behave what is deemed inappropriate.
7. Candidates should adhere to all awarding bodies assessment protocols.
8. The trainer has the right to refuse entry to the course if candidates are late.
9. The Level 3 First Aid at Work certificate cannot be used to register with the awarding body Qualsafe. We cannot offer a refund after the course has taken place as the information is contained on the website, within the course instructions and on these training terms.